Your experience is our number one priority. We offer a full refund when the product has not been opened and used and a partial refund in the form of a voucher that can be used for purchases on our site when the opened packaging cannot be justified. Please note that customers will be responsible for shipping costs. Any return must be in the original packaging with proof of purchase.

The products on our site are purchased only from official manufacturers or distributors.

Delivery usually takes between 2 and 7 business days. During sales periods or public holidays, there may be a delay of 1-2 days. If your order has not arrived after two weeks, please contact us and we will check the details.